Privacy Policy and Data Protection

Information We Collect

We collect information necessary to provide our financial consultation services effectively and securely. This includes information you provide directly and data collected automatically during your website usage.

• Personal identification information including name, email address, phone number, and postal address
• Financial information relevant to consultation services such as income, assets, investment goals, and risk tolerance
• Technical information including IP address, browser type, device information, and website usage patterns

How We Use Your Information

Your personal information is used exclusively to provide and improve our financial consultation services, communicate with you, and fulfill our legal obligations.

• Delivering personalized financial consultation and investment planning services
• Communicating about your consultation, appointments, and follow-up services
• Improving our services based on client feedback and usage patterns

Data Protection and Security

We implement robust security measures to protect your personal and financial information. Our data protection practices comply with South African privacy legislation and international best practices for financial services. All sensitive data is encrypted and stored securely with limited access controls.

Cookies and Tracking

We use cookies to enhance your website experience and provide personalized services. For detailed information about our cookie usage, please review our dedicated Cookie Policy.

Third-Party Data Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. Information may be shared with trusted service providers who assist in delivering our services, but only under strict confidentiality agreements and data protection requirements.

Your Privacy Rights

Under South African privacy law, you have several rights regarding your personal information:

• Right to access and review your personal data we hold
• Right to correct or update inaccurate information
• Right to request deletion of your data where legally permissible
• Right to object to or restrict certain data processing activities

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at info@crevontriolab.com or +27 77 345 6789. We are committed to addressing your privacy concerns promptly and professionally.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant changes will be communicated to active clients. The effective date of the current policy is shown below.